Provider Data Accuracy
Our provider directory information accuracy solution, Clean , will quickly and efficiently power your provider directory with 100% accurate data. We use an innovative combination of provider group engagement best practices, direct marketing expertise, data hygiene methodologies, research and verification—all developed over years of acquiring and maintaining accurate provider directory data to ensure your provider directory is compliant with Federal regulations in the No Surprises Act associated with the Consolidated Appropriations Act of 2021.
A recent health plan audit highlights the provider directory data accuracy problem:
43% of providers were not participating in the health plan at the listed location and could not offer appointments and 35% of providers could not be found at the location listed
50% of the dermatologists were duplicates and only 26% of the total were at the listed address, accepted the members from the plan, and had available appointments
Our Clean solution platform makes implementation straightforward, fast and secure. We can have you compliant in weeks rather than months.
Key Features:
Accuracy You Can Count On:
Novillus Clean delivers accurate, continuously verified provider directory data through a combination of industry best practices, direct marketing expertise, leading data hygiene methodologies, research and verification—all developed over years of acquiring and maintaining provider directory data.
Understanding and documenting all the practitioner and provider group relationships in the real world is very challenging. Providers and their relationships to one or more provider groups – all the site locations – and the hours of operation at each location can be very complex. And these relationships can change often. Our innovative process obtains and maintains accurate information on these complex relationships that cannot be matched by other solutions.
Accuracy Fully Managed Turnkey Solution
Novillus Clean is a fully managed, flexible, turnkey solution directory data solution that provides 100% continuously verified provider data. We will ensure that your provider directory data is accurate and up-to-date to meet Centers for Medicare and Medicaid Services (CMS) compliance requirements. We manage the entire cleaning process for you, freeing up your health plan resources to focus on other priorities.
Great Provider Experience
Our solution gives providers an elegant, simple, fast user experience during the outreach process for provider directory data updates. And we have the provider feedback metrics to prove it: a 92% CSAT satisfaction rating (hint: that’s really good!). This has a measurable, positive benefit to your plan’s brand.
Easy To Integrate
Our leading-edge solution platform and configurable data management capabilities makes data integration to your provider directory or data sources straightforward, fast and secure. Ease of integration is one of the key reasons that Novillus Clean can have your provider directory compliant in a matter of weeks rather than months.
Focused On Provider Data
Unlike traditional data services that try to cater to many vertical data needs, we are singularly focused on delivering the most accurate and up-to-date provider directory data possible.
We don’t scrape data or buy it from 3rd parties. Our unique, innovative process gets accurate data directly from the source: provider contacts, without provider group abrasion.